FAQ & Support
Why is the platform only for women? Can I use Basis if I’m a man?
Women’s financial lives differ vastly from men’s and we believe that a platform dedicated to offering solutions curated for women is the only way to address the gap in the market. Women live longer, take more career breaks, have higher healthcare costs and get paid less - and thus require targeted financial services and financial advice.
What can I do on Basis and how do I get started?
Getting started is straightforward! Once you complete a short sign up process, you can start by taking a Knowledge Booster on a financial concept, or start a discussion on our community. You can join Circles within our community based on your interest areas.
If you're looking for investment advice, check out the "Advisory" section of our app, where we will recommend mutual funds for you to invest in, based on your goals and risk appetite. We also have some calculators you can use to understand how much you may need to save. Finally, you can sign up for Basis First, a members-only subscription plan for personalised financial coaching!
Are there fees involved?
You can get started on Basis for free.
For a subscription fee, you can sign up for Basis First, our premium plan that offers personalised financial coaching from certified advisors, free masterclasses and other perks!
Why should I trust Basis? Is my information on Basis secure?
Basis is a SEBI registered investment adviser - which means we are licensed and certified by the securities regulator in India to offer you financial advice.
Additionally, we take data privacy and encryption very seriously. All your personal data is encrypted with best-in-class protocols and we don’t share it with any third party without your permission.
Lastly, all Basis team members are Basis customers. If we don’t think our platforms and solutions are right for us, there is no way we will offer the solutions to our customers.
What is Basis’ investment strategy?
Still have questions? Drop us a note at any time!